What You’ll Do

Onboard and support new customers

Troubleshoot issues and provide clear guidance

Gather user feedback to help improve our products

Build lasting relationships with our users

Who You Are

Excellent communicator with strong problem-solving skills

Empathetic, patient, and genuinely user-focused

Experience in SaaS or tech support is a plus

Organised and proactive in your approach

What We Offer

Competitive salary

Flexible remote work options

Opportunities for professional growth

Supportive, collaborative team culture